Terms and Conditions
Effective date:Â June 1, 2025
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Terms and Conditions
Welcome to LUNGLENG ACADEMY. By accessing or using this website and its services, including online courses, study materials, and live sessions, you agree to be legally bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.
1. Use of Content
All materials provided on this platform—including videos, notes, practice tests, presentations, and downloadable content—are the intellectual property of Lungleng Academy and are intended solely for individual, non-commercial educational use. Any reproduction, distribution, public display, or resale of content without written permission is strictly prohibited and may result in legal action.
2. Course Access and Usage
Access to courses is provided based on the subscription or one-time payment plan selected. Each user account is for individual use only. Sharing login details, recording sessions, or distributing materials violates platform policy and may result in immediate termination of access without refund.
3. Learning Outcomes
Our courses are designed to assist in classroom learning, preparation for competitive exams, including for the Civil Services Examination. However, we do not guarantee success or specific outcomes. Performance depends on personal effort, time management, and prior preparation.
4. User Conduct
All users are expected to behave respectfully in live classes, forums, and interactions. Abusive language, harassment, spamming, or academic dishonesty will result in account suspension or removal from the platform.
5. Technical Issues
While we strive for uninterrupted access, we are not responsible for disruptions caused by internet outages, server downtime, or unforeseen technical problems. We will take all reasonable steps to restore access in the event of such disruptions.
6. Refund and Cancellation
Refunds may be provided within a limited period after purchase, based on our Refund Policy. Users are encouraged to read course descriptions and watch previews before enrolling.
7. Modification of Terms
LUNGLENG ACADEMYÂ reserves the right to update or modify these terms at any time. Continued use of the website implies acceptance of the revised terms.
Privacy Policy
We are committed to protecting your privacy. Personal information such as your name, email, and payment details will be collected only for course access and communication purposes. We do not sell or share your data with third parties without your consent, except where required by law. Our website uses secure protocols to protect your data, and you may request to delete your account and associated data at any time.
Disclaimer
The information and materials provided on this platform are for educational purposes only. While we strive for accuracy and relevance, we make no warranties regarding the completeness or applicability of content to individual learning needs. The platform and its instructors shall not be held liable for any losses or decisions made based on course content.
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Contact Us
If you have any questions, concerns or complaints about this Terms and Conditions, please contact us:
- By email:Â [email protected]
- By visiting this page on our website:Â www.lunglengacademy.com
- By phone number:Â 9863007662
